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Abbonamento

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Abbonamento

Newbie
Mi è arrivata la conferma di pagamento ma ancora non si è attivata la modalità premium. Come devo fare ?
2 Replies

Re: Abbonamento

Moderator
Moderator

Welcome to the Spotify Community.
 
There are a couple things that could have happened, we’ll help you get to the bottom of it.

 

  • Are you seeing your playlists when you sign in? Try to log out/ log in and see if your Premium activates.
  • If a  log out/ log in doesn’t work check your inbox. Did you get a confirmation email after upgrading?
  • If you have your subscription confirmation and it’s still not appearing you may have created a second account and upgrade that one on accident. Please follow this guide in our FAQ to find out if you have a second account.
  • Keep in mind that a payment through Boleto Bancario may take up to five business days to process.

Let us know how it goes.

Maria_BModerator
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“The music is not in the notes, but in the silence in between.” – Wolfgang Amadeus Mozart

Re: Abbonamento

Newbie
Goodmorning,
I've just enter in Spotify with my Facebook account but I don't understand how can I know if my account is permanently free or not. Will you help me, please?
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