Help Wizard

Step 1


Abo Switched to free

Abo Switched to free

I use Spotify premium since 3+ years on my account and now it switched to a free membership. Even I have the receipt from the payment done at the 13.04.22
1 Reply

Hi there,


Thank you for reaching out to the Community. This seems odd. Lets take a closer look into this.


Firstly, can you log out and back in to see if it helps?


We also recommend that you check this article out to make sure that you don't have multiple accounts.


If that doesn't do the trick we suggest that you contact our customer support here so that they can have a closer look backstage.


Let us know how everything goes.


Take care!

Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂

Suggested posts