Abonnement Duo- issue with address

[#1]

Hello, my partner and I (living under the same roof in Belgium) subscribed a Premium duo. But Spotify keeps telling us that we don't live at the same address (it says 'different countries'). That makes few days now and I am paying a duo for nothing. What can we do? Can you help us please? Thank you. Mathilde

[Dian]

Hey there,

Thanks for posting in the Community.

If you see this error message, it means that the member to be joining the subscription has a different country set up in his account. Here is how to make the country match the one of the manager account. 

Let us know how that went,

Cheers!