Abonnement d'un an/One year subscription

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Abonnement d'un an/One year subscription

kookaburra13
Casual Listener

Hello,
 
I subscribed for one year subscription on 31/12/2017.
Why the 20/12/2018 I went back to Spotify Free while there are still a few days before the end of the month.

 

Plan

Free/Premium

Country

 France

Device

Operating System

Windows 10

 

My Question or Issue

 

3 Replies

Re: Abonnement d'un an/One year subscription

Rock Star 22
Rock Star 22

 

Hey there @kookaburra13, and welcome to the community.

Hope you're doing great!

 

Can you go to your Receipts page, and send me a screenshot of that page (make sure to hide sensitive info when posting to the community).

 

Let me know how this goes :) 

Billy-JRock Star 22
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Re: Abonnement d'un an/One year subscription

kookaburra13
Casual Listener

Hi,

 

You can find attached my reicept with informations.

 

Thanks

 

*Community Rock Star edit - removed payment info*

Highlighted

Re: Abonnement d'un an/One year subscription

Jemi
Spotify Legend

Hey @kookaburra13,

 

Looks like you sent a screenshot with some sensitive info, so we had to remove it. We just need the dates and amount. Could you try sending it again and hide any reference numbers?

 

Looking forward to hearing back from you!

 

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