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Accidentally paid a month

Accidentally paid a month

Avatar of sRan04
Casual Listener
2018-04-07 07:00 PM

I forgot to cancel the 1 free week and it charged me 7 euros, could i please get my money back?

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Avatar of Maxim
Spotify Star
Spotify Star
2018-04-08 08:20 AM

Hey @sRan04,

 

That's odd. 

 

There's usually no way for Spotify to charge you when you claim the 7-day trial because no payment details need to be provided.

 

Maybe you had subscribed to the 30-day Premium trial instead?

 

Let me know.

MaximSpotify Star
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Avatar of sRan04
Casual Listener
2018-04-08 11:03 AM

Then it was probably that then, could I still get a refund?

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Avatar of Maxim
Spotify Star
Spotify Star
2018-04-08 11:06 AM

Please check out this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/.

MaximSpotify Star
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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