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Account is overgegaan naar free

Account is overgegaan naar free

Ik heb via xs4all een spotify account gekregen. Ik heb de stappen uitgevoerd om mijn bestaande premium account om te zetten naar die van xs4all, maar nu is deze overgegaan naar free. Wat is er verkeerd gegaan en hoe krijg ik weer toegang tot premium maar dan via het xs4all account?

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1 Reply

Hey @Martine85,

 

Sorry to reply to you in English. Welcome to the Community. 

 

We're not able to help you with your subscription if you’re subscribed through another company like xs4all, since they manage your subscription and payments. It would be best if you contact them, they'd be happy to help you out 🙂

 

Let us know if you have any other questions! Have a nice day.

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