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Add kids to premium family

Add kids to premium family

I signed up for premium family but now my kids can't open an account on their cell phones (they are not old enough, I guess) so they can use the family premium.

what can I do?

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1 Reply

Hi @SchnackiBracki, welcome to the Community.

 

In this case I suggest you get in touch with the Spotify Cares staff - They'll be happy to help you further with this.

 

There are a few ways to contact them. One is filling out the online contact form.

 

Another great way is to reach Spotify via Twitter - just send them a Direct Message @SpotifyCares.

 

You can also use the Facebook support. Shoot them a message here: Spotify Cares.

 

When you message them, inform all the e-mail addresses on the plan.

 

Let me know if this helps!

 

BittencourtSpotify Star
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