I have tried to add my husband and the payment arrangement has changed accordingly. However when he accepts the invitation (he is a free member) his details are incorrect as to address and date of birth and he can't change them so he is prevented from being added to the family account. Can you help please?
Thanks for replying. He is the first family member to be added and I didn't give an address when I joined Spotify so there is no address to match up to. I assumed they needed the Paypal address but that doesn't work. The date of birth can't be changed except for on facebook but he has no date of birth there either.
I have cancelled his family membership and taken the individual membership again which is a shame because he doesn't want to take out an individual membership himself on principle as it costs a lot more money. So Spotify have lost a customer there.