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Ads on premium

Ads on premium

Plan

Free/Premium

Country

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I have had premium before and never had an issue. I forgot to update my account and it switched to free. I changed it back to premium and I’m still getting ads that i can not skip on all of my devices. 

Reply
1 Reply

Hey, @alexwhitt14 
Welcome to Spotify Community and thanks for reaching out here!

Are you missing your other Premium features like downloads or unlimited skips? Can you enjoy your other Premium features? 

In the meanwhile, could you try to perform a clean reinstallation of the app on your device? Check out this article to get help with it.

 

Keep me posted!

 

Kind Regards,

hezorg

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