Advertised price for Family is $14.99 but when I log in it wants to charge$22.50. What's that about?

Reply
Highlighted

Advertised price for Family is $14.99 but when I log in it wants to charge$22.50. What's that about?

Newbie

Trying to sign up to Premium. Advertised rate is $9.99 but as soon as I sign in it wants to charge $14.99.  Similarly I am interested in Family Premium which is advertised at $14.99 but when I sign in it is now asking for $22.50 per month. What is the deal here? Seems like very misleading pricing.

1 Reply
Highlighted

Re: Advertised price for Family is $14.99 but when I log in it wants to charge$22.50. What's that ab

Rock Star 23
Rock Star 23

Hey @ravensdale29

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet or DM @SpotifyCares on Twitter or send a message to Spotify Cares on Facebook.

MattSudaRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS