Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


[All Platforms][Subscription] Im not able to cancel my itunes subscription

[All Platforms][Subscription] Im not able to cancel my itunes subscription

Something is very wrong with either my spotify or my itunes, ive checked my itunes and no active subscriptions are on the but spotify is still charging me 13$ every month even though i have the student discount

1 Reply

Hey, @hr4-1iz_v40bs 
Welcome to Spotify Community and thanks for reaching out here!

Just to make everything clear, do you have a subscription on Spotify through your iTunes account? If you do, please take a look at this article that gives you some information about the discontinuation process of subscription with Apple services. However, talking about your Student Discount, do have in your mind that you need to resubscribe for the Student deal every year, so if even after doing that you continue being charged without your preapproved discount, let me know and I'll give you some other steps to follow.


If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts