Already paid but still seeking for a payment

[Zenpie9]

Plan

Premium

Country

 Philippines

Device

(iPhone and Samsung)

Operating System

(iOS, Android Oreo, Windows 10)

My Question or Issue

 Last August 20, 2018 I load up in orfer to pay for my monthly subscription. However, later this afternoon August 27, 2018 spotify is seeking for my monthly subscription again.... Can you please help to fix the problem?

[Billy-J · Accepted solution]

Hey @Zenpie9, welcome to the community.

Hope you’re doing great!

To confirm, are you being charged twice for a subscription you’ve already paid for?

Keep me posted 🙂

[Zenpie9]

Yes, I am. Still, they are charging me.

[Billy-J]

@Zenpie9,

Thanks for clarifying!

In this case, I’d recommend looking at this Spotify Answer for more information and the next steps to take.

Have a nice day 🙂