Help Wizard

Step 1


App says i'm not Premium

App says i'm not Premium

Hey !

Big problem, I pay for Spotify Premium, but I can't use Spotify Premium on my PC and my phone, who says I must pay Spotify Premium, but I already do it . Please help me.

(I'm french, but there is no help online in french...)

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1 Reply



Welcome to the Premium club, sorry to hear you're having some issues getting rock and rolling.


The app may take a little while to update your status to Premium, if it's taking too long I'd recommend you sign out of the app, then sign back in.


Let me know how it goes 🙂

  - James

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