Argentina, cant purchase premium

[Sofia_paolucci]

Hi, i tried a lot of times to buy the annual suscription but a red sign comes out saying error. All the dayta is fine and the card also, the only means of payment is credit, everything is fine but i dont know why i cannot buy it, several days ago i am trying, also i tried from a desktop computer. If i can not i wil have to change to another application. 

Plan

Free

Country

 Argentina 

Device

iPhone 6s plus

Operating System

iOS 10

[Jose_M]

Hi there!

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at our Spotify Answers board.

Hope this helps!

[Sofia_paolucci]

Hi, I've tried all the options and I still can not buy it, I guess I'll have to switch to Apple Music, because there's no way this works.

[Jose_M]

Hey there!

Sorry to hear you're still having trouble with this. Can you try this process using another browser or Incognito Mode? It might also be worth trying another device or a different internet connection.

Keep me posted and have a nice day!