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Automatic Debit fail. Unable to complete premium paying when Updating card info.

Automatic Debit fail. Unable to complete premium paying when Updating card info.

Plan

Student Plan

Country

Brazil

Device

Moto G6 Play

Operating System

Android Pie

 

My Question or Issue

For months and months now i've been able to pay for my subscription just fine, spotify would charge me automatically and renew my subscription. But today, the 19th, it failed. There are no changes to my card (It is the same i've been using all this time), account or any other information. What gives?

Reply
1 Reply

Hi @Kuntitled,

 

Please contact Spotify suppprt

 

Regards,

René

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