Automatic renewal fails every time

[Hussamelarabi]

Automatic renewal fails every month and the bank claims that spotify doesnt send the card's CVV along with the withdrawal request! Yet if i remove the card and re-add it , it just works! Its driving me crazy having to renew my subscription manually by adding the same card every time and having to re-add my family one by one!

[Ver]

Hey @Hussamelarabi,

Thanks for getting in touch with us and welcome to the Community 🙂

In this case we'd suggest you give these steps a go. It's also important to make sure that the card can be used for recurring purchases.

Hope this helps. We'll be right here if you have any questions.