Automatic renewal

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Automatic renewal

zbjnoius
Newbie

Hi, 

I had a 3 months promo with spotify, but I'm not actually using it so much, however i forgot to cancel the automatic renewal fot the account and only today I realised that the premium account is still active, because of automatic renewal. 

I've actually managed to cancel the subscription, but I would like to know if it's possible to block it even for this month and to have money back.

Thanks.

1 Reply

Re: Automatic renewal

wherethepugat
Casual Listener

This article explains how refunds work:

https://support.spotify.com/us/account_payment_help/payment_help/refund-policy/

 

I would just try to contact support to try to refund it (also mentioned in the article)

 

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