Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Quería saber si me pueden informar sobre el tema ya que en argentina salio una noticia que todo lo que se este pagando en dolares (x ej. SPOTIFY, AMAZON, NETFLIX, etc) se van a descontar automáticamente de la cuenta de la tarjeta de credito en dolares que cada uno tenga, sumado a un interes que se lleva el =&%$!ª gobierno de turno. Es por este tema que me voy a dar de baja hasta que saquen estas pabadas de las trabas con los dolares.
Si es que estoy equivocado avisenmé
Hey folks,
Thanks posting here in the Community! We'll gladly shed some light on the situation.
We can confirm that all payments made in Argentina are charged in Argentinian pesos. You can double check this by going to your account page and checking your receipts. This page explains how you can do this.
Alternatively you can use one of the cash based pay-as-you-go options for individual Premium plans.To do this select PAYG method from the Premium section of your account page, there you'll see 'Pay with Cash' options. You'll be directed to the payment provider's page where you'll see a voucher which you can save or print out. Once you take the voucher to the relevant store and pay in cash, Premium should be instantly activated.
Hope you find this useful. Keep us posted if you have any questions.
Mihail, thanks for the quick reply. I did what you suggested, but in my bank I get charged in USD. So the fact that I can see the receipts in Pesos in Spotify doesn´t change the fact that I´m being charged in USD in my bank account. I need that to be changed in order to continue with my subscription.
Although the setting page shows amount in ARS, the credit card charges in USD.
You should find a solution to this, a lot of people have the same issue as you can see in this blog otherwise a lot of will unsuscribe as I will do if you don't correct this issue.
Same here.
SPA:
Vivo en Argentina y poseo un Plan Premium Familiar. Necesito que me facturen mi suscripción en pesos argentinos por favor.
Aguardo novedades y confirmación de mi solicitud.
Gracias.
ENG:
I live in Argentina and I have a Premium Family Plan. I need my subscription to be billed in argentinean pesos please.
I looking forward to any news and confirmation of my request.
Thank you.
Plan
Premium
Country
Argenina
Device
(Samsung Galaxy A8)
Operating System
(Android )
My Question or Issue
Good morning, I can see under my Spotify account that cost of the service is in Argentine pesos (local currency), but on my credit card it is in US dollars. My credit card company told me that you have to make that conversion from dollars to pesos Argentines since the credit card is only an intermediary in the payment process.
Could you please make this change?
Tks
Mismo caso. Plan Premium Familiar. Favor cambiar facturación a moneda local (pesos argentinos)
Same case here (Premium Family). Please change to local currency (Argentine Peso)
Buen dia
Necesito que pasen a pesos mi facturacion...
Aguardo su respuesta...
Gracias
Im from Argentina. I need to change the facturation method actually is in dollars. Change to argentinian pesos please.
I need the same thing please!!!
Mismo caso, por favor, pasar facturación a pesos argentinos. Muchas gracias
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…