Announcements

BAJA DE CUENTA POR QUE EL GOBIERNO ARGENTINO COBRA INTERESES

Reply
Mario
Moderator

Hi everyone,

 

Writing to share some useful info with you all regarding the situation.

 

It's been thoroughly looked into and the FAQ you'll find below was carefully put together as a result.

 

Hope you'll find it useful.

 

Cheers!

 

FAQ:

 

What is this new tax?

 

The Argentine Government has implemented a new 35% tax, in addition to the PAIS tax and VAT.

 

You should also have a separate email from Spotify to inform you that the additional tax will be applied to your Premium subscription and you will begin to see this additional from your next payment to Spotify, as a result of the new regulations.
You will see the new charges with a separate item on your bank statement as of September 16th, 2020, the effective date of the new regulation.

 

Spanish - El gobierno argentino ha introducido un nuevo impuesto del 35% adicional al impuesto PAIS y al IVA.

 

Deberías haber recibido un correo de parte de Spotify para informarte sobre el impuesto adicional que será aplicado a tu suscripción Premium y que empezarás a ver desde tu próximo pago como resultado de las nuevas regulaciones. Verás el nuevo cargo separado en dos partes en tu extracto bancario a partir del 16 de septiembre de 2020, fecha en la que entra en vigencia la nueva regulación.

 

The charge for Spotify appears in USD on my bank statement. Could you change it to ARS?

Your price for Spotify is in Argentine Pesos (ARG). Your bank may convert this amount to USD on your statement. We’d recommend reaching out to your bank for more info about this.

 

I've contacted my bank and they told me Spotify is charging me in USD. Why is this happening?

The price you pay for Spotify is in Argentine Pesos (ARG). When processing the payment, your bank may be converting the currency to USD. You can always see the details of what you’re being charged by checking out your receipts. We have more info about this at https://support.spotify.com/article/how-can-i-get-a-receipt-for-spotify/.

 

I've seen that if you cancel your subscription and re-subscribe the currency is going to change. Is that true?

All subscriptions for Argentine Accounts for Spotify are charged in Argentine Pesos (ARG). You can always see the details of what you’re being charged by checking out your receipts at https://www.spotify.com/account/subscription/receipt/. If your payments appear in USD on your bank statement, we’d recommend reaching out to your bank for more information.

 

If you charge in ARS, why am I being taxed?

The additional charge is the result of the new regulations introduced by the Argentine Government. These regulations require the new 35% tax to be added onto payments for Spotify, in addition to the PAIS tax and VAT. The price you pay for Spotify is in Argentine Pesos (ARG) but when processing the payment, your bank may be converting the currency to USD.

 

Could you add cash-based payment options for the Premium Duo and Premium Family plans?

Cash-based payment methods are only available with a Premium Individual subscription right now. We’re aware of the request for cash-based payment options for our other subscription types and have passed the feedback onto the right folks. We'll make sure to update you on any developments.

 

Why are you increasing the price for the subscription instead of absorbing those taxes on your own?

The additional charge is the result of the new regulations introduced by the Argentine Government. These regulations require the new 35% tax to be added onto payments for Spotify, in addition to the PAIS tax and VAT. Absorbing the tax is not possible with the new regulations and we need to comply with them. You will see this new tax added as a separate line on your bank statement.

 

I live in 'Tierra del Fuego' I should be exempt from any taxes.
The current regulations require Spotify to charge the new 35% tax even if you’re located in Tierra del Fuego.

 

Is Ebanx or Spotify the one adding those taxes?
The additional charge is the result of the new regulations introduced by the Argentine Government, which is why you will see this new tax added to your subscription cost on your bank statement.

Highlighted

Re: I need to be charged in Argentine pesos

Visitor
I'm also interested in this change, our country is falling slowly
Highlighted

Re: I need to be charged in Argentine pesos

Visitor

Need this too

Highlighted

Re: Facturación en pesos

Visitor

Plan:

 Spotify Premium

Country:

Argentina

My Question or Issue:

 

Hi

i have the same problem as Sebas15.

Hi. I am from Argentina and I need to know how to pass the  billing  in dollars to Argentine pesos. Please 

Highlighted

Re: Cobro en dolares

Visitor

Mismo problema pero Spotify dice que La Moneda debería ser local 

Highlighted

Re: Facturación en pesos

Casual Listener
Necesito que me DEBITEN el pago en PESOS ARGENTINOS. La Tarjeta de Credito la cual me lo estan debitando en dolares me dijo que el emisor del cargo (SPOTIFY) debe dar la opcion de en que moneda debita el cargo de la Cuenta Premium. Spotify es la unica que puede cambiar la moneda de cobro. La tarjeta de credito no tiene ingerencia... a pesar que Spotify en varios posts dice eso...
Highlighted

Re: I need to be charged in Argentine pesos

Casual Listener

Hi there! I'm currently in the same situation, I need my Spotify service to be charged in our local currency, that is Argentine Pesos, in order to adapt to our new economic policies.

If unable to, I'd be in need to cancel my subscription. We need info on this!
Thanks in advance!!

Highlighted

Re: Cobro en dolares

Casual Listener

Buenas! Me ocurre el mismo problema:

Se publicita que el pago del servicio se realiza en moneda local y así figura en el sitio, sin embargo en el resumen de la tarjeta de crédito aparece el cargo hecho en dólares estadounidenses.

Quiero que se pueda pagar en moneda Local, necesitamos información!

Gracias

Highlighted

Re: Pago en AR$ - Argentine peso fee

Visitor

Por si te sirve de ayuda, desde Netflix me dijeron que para que el pago se refleje en pesos debía utilizar alguna de las tarjetas locales como Diners, Cabal o Naranja. La verdad que no puedo confirmarlo porque no poseo ninguna de esas tarjetas para realizar el cambio. Saludos!

Highlighted

Re: Pago en AR$ - Argentine peso fee

Casual Listener

misma situacion, plan familiar... hable con el banco frances y me dicen que es SPOTIFY quien debe emitir el pago en pesos... de tener data avisen!!!

Highlighted

Re: Facturación en pesos

Visitor
Necesito realizar la misma modificacion
SUGGESTED POSTS