BAJA DE CUENTA POR QUE EL GOBIERNO ARGENTINO COBRA INTERESES

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Mario
Moderator

Hi everyone,

 

Writing to share some useful info with you all regarding the situation.

 

It's been thoroughly looked into and the FAQ you'll find below was carefully put together as a result.

 

Hope you'll find it useful.

 

Cheers!

 

FAQ:

 

What is this new tax?

 

The Argentine Government has implemented a new 35% tax, in addition to the PAIS tax and VAT.

 

You should also have a separate email from Spotify to inform you that the additional tax will be applied to your Premium subscription and you will begin to see this additional from your next payment to Spotify, as a result of the new regulations.
You will see the new charges with a separate item on your bank statement as of September 16th, 2020, the effective date of the new regulation.

 

Spanish - El gobierno argentino ha introducido un nuevo impuesto del 35% adicional al impuesto PAIS y al IVA.

 

Deberías haber recibido un correo de parte de Spotify para informarte sobre el impuesto adicional que será aplicado a tu suscripción Premium y que empezarás a ver desde tu próximo pago como resultado de las nuevas regulaciones. Verás el nuevo cargo separado en dos partes en tu extracto bancario a partir del 16 de septiembre de 2020, fecha en la que entra en vigencia la nueva regulación.

 

The charge for Spotify appears in USD on my bank statement. Could you change it to ARS?

Your price for Spotify is in Argentine Pesos (ARG). Your bank may convert this amount to USD on your statement. We’d recommend reaching out to your bank for more info about this.

 

I've contacted my bank and they told me Spotify is charging me in USD. Why is this happening?

The price you pay for Spotify is in Argentine Pesos (ARG). When processing the payment, your bank may be converting the currency to USD. You can always see the details of what you’re being charged by checking out your receipts. We have more info about this at https://support.spotify.com/article/how-can-i-get-a-receipt-for-spotify/.

 

I've seen that if you cancel your subscription and re-subscribe the currency is going to change. Is that true?

All subscriptions for Argentine Accounts for Spotify are charged in Argentine Pesos (ARG). You can always see the details of what you’re being charged by checking out your receipts at https://www.spotify.com/account/subscription/receipt/. If your payments appear in USD on your bank statement, we’d recommend reaching out to your bank for more information.

 

If you charge in ARS, why am I being taxed?

The additional charge is the result of the new regulations introduced by the Argentine Government. These regulations require the new 35% tax to be added onto payments for Spotify, in addition to the PAIS tax and VAT. The price you pay for Spotify is in Argentine Pesos (ARG) but when processing the payment, your bank may be converting the currency to USD.

 

Could you add cash-based payment options for the Premium Duo and Premium Family plans?

Cash-based payment methods are only available with a Premium Individual subscription right now. We’re aware of the request for cash-based payment options for our other subscription types and have passed the feedback onto the right folks. We'll make sure to update you on any developments.

 

Why are you increasing the price for the subscription instead of absorbing those taxes on your own?

The additional charge is the result of the new regulations introduced by the Argentine Government. These regulations require the new 35% tax to be added onto payments for Spotify, in addition to the PAIS tax and VAT. Absorbing the tax is not possible with the new regulations and we need to comply with them. You will see this new tax added as a separate line on your bank statement.

 

I live in 'Tierra del Fuego' I should be exempt from any taxes.
The current regulations require Spotify to charge the new 35% tax even if you’re located in Tierra del Fuego.

 

Is Ebanx or Spotify the one adding those taxes?
The additional charge is the result of the new regulations introduced by the Argentine Government, which is why you will see this new tax added to your subscription cost on your bank statement.

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Re: Facturación en pesos

Casual Listener

Plan familiar , ya he hablado con el banco y es responsabilidad de Spotify el cobro en pesos. De no encontrar solución suspenderé el servicio. Necesito que se facture en pesos!!!!!

Somos muchos a los que nos pasa lo mismo y asumo se caeran muchisimas cuentas en breves de no encontrar una respuesta......

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Re: Facturación en pesos

Visitor

hola! necesito recibir la facturación en pesos argentinos y no en dólares! muchas gracias 

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Re: Facturación en pesos

Visitor
Por favor cambiar la facturación a pesos o daré de baja la suscripción. Gracias!
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Re: Facturación en pesos

Newbie

Misma situación. Por favor pasar facturación a pesos argentinos

 

Same situation, please change billing to Argentinean pesos.

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Re: Facturación en pesos

Casual Listener
estoy en la misma situación. Espero que se contacten. Mi mail es lcaram23@gmail.com
Muchas gracias
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Facturación en pesos

Visitor

SPA:

Vivo en Argentina y poseo un Plan Premium Familiar. Necesito que me facturen mi suscripción en pesos argentinos por favor.

Aguardo novedades y confirmación de mi solicitud.

Gracias.

ENG:
I live in Argentina and I have a Premium Family Plan. I need my subscription to be billed in argentinean pesos please.

I looking forward to any news and confirmation of my request.

Thank you.

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Re: Facturación en pesos

Visitor

Hola, mismo problema. Necesito el cambio de facturación a pesos porque ya informaron que debe hacer el cambio Spotify. Si no obtengo respuesta en el corto plazo daré de baja la cuenta.

 

Hello, same problem here. I need the billing change to Argentine pesos. It's a process that Spotify have to do. It i not have an answer in a short time i'll go to another company that gives me what i want.

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Re: Facturación en pesos

Newbie

Buenas, pudiste cambiarlo? te dijeron algo? sabes como se hace? yo vi este articulo pero no funciona creo.... https://www.ambito.com/informacion-general/netflix/y-spotify-paso-paso-pesificar-las-cuentas-y-no-pa...

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Re: Facturación en pesos

Visitor

Misma situación. Por favor pasar facturación a pesos argentinos

 

Same situation, please change billing to Argentinean pesos.

 

Mail fjuranovic@gmail.com 

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Re: I need to be charged in Argentine pesos

Visitor

I'm interested on doing the same...
I want to have spotify charged in local currency not in dollars. Please advice.

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