Need help? Check out our FAQs for solutions to a wide range of topics.
Within minutes of me confirming a free Spotify account, my bank account was hit with a direct withdrawal by a company trying to look like Spotify. I had provided no financial information to Spotify.
This is an example of how Spotify has rogue entities accessing its APIs. These folks saw my email address and already had banking information tied to it.
Spotify just keeps going in circles with me on this. Claims somebody must have used my payment card (within minutes of me confirming my account??), even though the bank confirms it was an ACH charge.
Has anybody had a similar experience?
Thanks for writing about this here in the Community.
It'd be good for you to reach out to the folks here under Message us to double-check what's happening with this Spotify account you created. They'll be able to look into this deeper.
Hope this helps!