Spotify Community

antiarkotze · 2018-11-08

Plan

Free

Country

South Africa

Device

iPhone 7

Operating System

iOS 10

My Question or Issue

I would like to know how I can make sure that someone else has cancelled their subscription which has used my bank details.

I have contacted my bank and due to it not being serious fraud they've told me to contact spotify.

Not sure how to resolve this.

Billy-J · 2018-11-09

Hey @antiarkotze, and welcome to the community.

Hope you're doing great!

To confirm, someone else has used your bank details for their Premium subscription?

Keep me posted 🙂

Billy-JSpotify Star

Help others find this answer and click "Accept as Solution".

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Note: I'm not a Spotify employee.

Bank details have been used.