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Being billed $S5.13 in Singapore for Student Premium?

Being billed $S5.13 in Singapore for Student Premium?

The advertised price on Spotify's Singapore website is $S4.99 but according to my bank statements I've been charged $S5.13 consistently over the past 4 months.

What could be the reason for this? I am still a student and am verified as one, my plan type still says Student Premium as well. is it some kind of tax?

Plan

Student Premium

Country

Singapore

 

 

My Question or Issue

 

Screenshot 2020-07-17 at 11.08.37 PM.png
Reply
1 Reply

Hey @suzemn,

Thanks for reaching out! We'll happily help you sort this one out 🙂

 

The price of Premium Student in Singapore is 5.49 SGD when paying via carrier billing and 4.99 SGD with all other payment methods.

We recommend that you check the receipts on your Account page here and see if they match the ones on your bank statement. If there are any discrepancies you should check with your bank if they've been charging you any additional fees.

Hope this helps. Keep us posted and let us know if you have any further questions.

Have a great day!

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