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Being charged even though im on a family plan

Being charged even though im on a family plan

 

 

My Question or Issue

i have a premuim account through a family plan, however i am not the admin. spofity are charging me every month any way. i have no other accounts. 

Reply
1 Reply

Hey @charliiepaige ,

 

Welcome to the Community!

 

 

If you're being charged without being the admin of a Family Account there's a possibility that you have a second account, or that your credit card is being used.

 

I recommend you to, please, double-check and make sure you follow all of the steps in this article.

 

Let me know how you get on 🙂

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