Being charged for two accounts, one lost...help!

[DiamondTruth]

Plan

Premium

Country

USA

Device

Moto G7, also was using with Moto G3 

Operating System

 Android Oreo

My Question or Issue

I had a premium account, which somehow I was logged out of on my phone. Tried to log back and and can't recall user name, my email isn't associated with this account, neither is facebook. I tried the using my phone whatever it is, files associated in phone with Spotify, and the info surprisingly wasn't there either. So now I have 2 premium account, one of which I am paid up for a year, and the other I am being charged for monthly and cannot access. 

Stumped. 

[Bittencourt]

Hey @DiamondTruth, thanks for writing!

I'm sorry about that. In this case I suggest you get in touch with the Spotify Cares staff - They'll be happy to help you further with this.

There are a few ways to contact them.

Another great way is to reach Spotify via Facebook support. Shoot them a message here: Spotify Cares.

Let me know if it helps!