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Being charged full amount while on trial period

Being charged full amount while on trial period

I signed my Daughter up for the 3 month premium trial period at .99 cents per month. I have been charged the full amount ($9.99) on my credit for all 3 months of this period. I don't see a link on here for customer service.

 

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1 Reply

Hey @Mikeolo67, welcome to the community!

Have you used the same credit card to take advantage of a free trial, not necessarily on your daughter's account?

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