Being charged twice for subscription.

[Madden]

I need help for the last two months ever since I signed up for family from regular Spotify I have been charged the 9.99 and the 14.99 when I check my receipt history and subscriptions it shows I'm only setup for family and that I have only paid 14.99. I need this to stop and I want my money back.

[Robert_W]

Hey @Madden, 

Welcome to the forums!

Lets see if I can help 🙂

Can you have a read of the following and see if this helps:

https://support.spotify.com/gr/account_payment_help/payment_help/why-charged-twice/

Also for Spotify's refund policy please see here:

https://support.spotify.com/account_payment_help/payment_help/refund-policy/

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