Bezahlung Gutschein

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Bezahlung Gutschein

Visitor

hallo ihr Lieben.

ich habe ein Problem mit der Bezahlung. 
Vorhin habe ich mir einen Gutschein für 10€ geholt und wollte diesen gerade einlösen. Aber warum auch immer wird er nicht angenommen. Kann mir bitte jemand helfen? Habe ich die 10€ jetzt umsonst ausgegeben?

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Re: Bezahlung Gutschein

Rock Star 9
Rock Star 9

Hi @XxmitchxX

Thank you for reaching out here in the Community!

I hope you don't mind me answering in English. 

 

For more details on Spotify gift cards and to check if you're eligible to redeem one, make sure to check out this support article

You can also find there some useful steps on what to do if you can't redeem your gift card. 

 

I hope you'll find this helpful! 

Emilia_8Rock Star 9
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Note: I'm not a Spotify employee.
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Re: Bezahlung Gutschein

Moderator
Moderator

Hey there @XxmitchxX,

 

Thanks for posting! I'll reply in English as well, hope it's okay for you.

 

In addition to what @Emilia said, can you confirm what your subscription is? 

 

Also, do you get a specific type of error message and if so - what does it say?

 

This will help us to tackle this further, keep us posted! 

PetyaModerator
 
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