Bonjour

[#1]

J’ai payé un abonnement et on m’a offert trois mois et depuis ça marche pas je comprends pas où est le problème

[Dian]

Hey there,

Thanks for posting in the Community. We hope you don't mind us replying in English.

Could you share more info on what you want to achieve? Are you trying to activate an offer for new users, but have already had a subscription before?

Keep us posted,

Cheers!