Bought spotify premium but I still got spotify free

[user-removed]

Plan

Free/Premium

Country

The Netherlands

Device

Desktop

Operating System

Windows 10

My Question or Issue
Good Evening,
Yesterday I've payed €0,99 for 3 month spotify premium. The account, unfortunately, is still on the status of free spotify. The strange thing is that the chapter Invoices displays Spotify premium with a payment receipt. How can I solve this to get spotify premium?
Best regards,
Bobbie

[papflapjeee]

Plan

Premium

Country

Netherlands

Device

Windows pc, Samsung phone

Operating System

Windows 10, Android 

My Question or Issue

I bought the 3 months for 1 euro deal but my account is still having spotify free, the money did go off my bank account.

[elsvrix89]

Same issue.  

The netherlands 

ideal Rabobank

[PremiumTrialNo]

I have the exact same issue. The money went off my bank account

[papflapjeee]

thats really anoying..

[Cevitankarvan]

I have the same problem  i paid whit ideal i am in the netherlands 

[Retti]

same 

[Shadowmaster19]

Also the same problem.

The Netherlands

IDEAL-ING 

[L2gitDopeBro]

Spotify, how has this issue not been solved yet? Its clear a lot of (Dutch) people have this same problem.. A lot of first impressions to Premium are becomming negative if we have to find a forum and beg for our payed service to be fixed.

Netherlands - ING Bank IDEAL

[todbertuzzi]

Same here!

Italy

payment provider : paypal

[kirashimarina]

Same here

[kirashimarina]

The same issue here (I am from the Netherlands). I've tried all the steps mentioned to solve the problem, didn't work. Did subscribe for 0,99 for three months via iDeal ABN Amro, however my account is now back to Free. I am sure I am using the right account and the problem occurs on all my devices. 

[jontyblumberg]

Same issue.

Netherlands

iDeal ING

[DenizE30]

Same problem here.

Germany, Sofort BBBank.

There is a receipt in my Account Page. 

[snip - Community Moderator edit since it contained private info]

[MGistCOOL]

I have the same issue, I have been the host of a spotify premium family subscription for ten months and out of nowhere it shows me and my family I am on free.

Country: Germany

Paid by "Lastschrift Sofort" (debitscard in english??)

@Peter  @Katerina 

[lupoo4]

Same problem. Germany, Sofort BBBank.

[Alesso]

Dame probleem here!

ideal (ING bank)

the Netherlands

[Marijke3]

I have the same problem. 

The Netherlands, IDeal ING 

[Grapje]

The Netherlands

iDeal Rabobank

[acmepfeife]

Germany. Payment via Klarna (logging in into Sparkasse bank account).

[MuckE040]

Hey g's,

I have the same problem.

Country: Netherlands

Payment method: iDeal

Bank: ABN Amro