Bought spotify premium but I still got spotify free

[user-removed]

Plan

Free/Premium

Country

The Netherlands

Device

Desktop

Operating System

Windows 10

My Question or Issue
Good Evening,
Yesterday I've payed €0,99 for 3 month spotify premium. The account, unfortunately, is still on the status of free spotify. The strange thing is that the chapter Invoices displays Spotify premium with a payment receipt. How can I solve this to get spotify premium?
Best regards,
Bobbie

[Maudje]

Same problem here. I tried everything you menthioned. I paid 09-06-2019 0,99 for 3 months. I have 2 more months left and still nothing. I'm from the Netherlands and paid with ideal, Rabobank.

[Jemi]

Hey everyone, 

We haven't heard back from you with the requested details, so we've moved this thread back to the help boards. If you have any questions, let us know by creating a new post on the help boards. 

Thanks!

[Oljaay]

I got the exact same issue i got 3 months trial version but i still got spotify free

[k58qyvpr-k_5]

The Netherlands
iDeal ING Bank

[Ankit-]

country- India
payment provider- debit card

[Xenia]

Hey there @Ankit-,

Thanks for reaching out about this in the Community! No worries - we're here to help 🙂

If you signed up for the 3 months Premium offer but your account still shows as free, it'd be a good thing to start off by checking this support article for tips what to do next.

If you're still having trouble activating your Premium features after you went through all the recommended steps, it's time to reach out to our support teams here, to take a look at things backstage.

Hope this info is useful. Let us know if there's anything else we can help with!