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Bought the playstation subscription price 2$ each month but doesnt say anything on spotify

Bought the playstation subscription price 2$ each month but doesnt say anything on spotify

I just bought the promo for playstation 2$ each month for 2 months then i check my card an it charged me for the 2 months but doesnt say im premium yet and says nothing in my subscription page

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1 Reply

Hey there @Mikey180,

 

Thanks for posting and welcome to the Community!

 

Since the charge shows up as pending, it might have not gone through successfully yet, which would explain why you're not seeing the Premium features.

 

A pending charge is a part of your bank or credit card company's authorization process. When you submit a payment, your bank or credit card places a temporary authorization on the funds. If the transaction doesn't successfully complete, no money will be taken and the charge will soon disappear on your account.

 

The time this takes can vary, depending on your bank/credit card company. For more information, contact your bank/credit card company.

 

You can also check this support site article on other steps to try if you were charged but not seeing Premium features. 

 

Hope this clarifies things!

KaterinaModerator
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