Announcements

Help Wizard

Step 1

NEXT STEP

Buenas quiero volveré a pagar Spotify pero me dice que ya utilicé el mes

Buenas quiero volveré a pagar Spotify pero me dice que ya utilicé el mes

Quiero pagarlo pero en plan individual pero como ya use el mes gratis no me deja es otra cuenta individual a la que tenía antes
Reply
1 Reply

Hey there,

 

Thank you for reaching out to the Community and welcome. Hope you don't mind me replying in English, as that's the official language of the Community!


If you're trying to subscribe to Premium on a new account, but you're using a payment method already used on another Spotify account, the system will give you an error as it prioritizes the trial, but the payment method is not eligible. 

So in this case, we’d recommend using this link to override the trial and subscribe to regular Premium with no issues 🙂

Hope this helps. If anything else comes up, the Community will be here for you. 

OscarDCModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts