CANT USE STUDENT PROMOTION

[gulcesaatci]

I have applied for student account although I wasn't being charged for the discounted price. My account is on hold due to a payment issue and I realized that I cant start the student subscription because It says I have already used the promotion. Could you help me to set my student subscription?

[Katerina]

Hey there @gulcesaatci,

Thanks for reaching out about this here in the Community!

We hope you don’t mind us replying now as we just stumbled upon this thread.

Could you let us know if you’re still having troubles with this?

If you do, it would be helpful if you could give us some additional details on what's happening so we can take a closer look. Keep in mind that if you've already applied the discount on your account, we'd recommend heading here or following the steps on the email verifying your student status to avail of the discounted price.

You can also find more info about how Premium Student works here.

Keep us posted 🙂