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Cambieron mi plan y se me cobro de mas

Cambieron mi plan y se me cobro de mas

¿Tenía plan estudiantil y lo cambiaron a plan individual que es más de la mitad de lo que pago normalmente, ahora que hago?
1 Reply

Hi there,


Hope you don't mind me replying in English.


If your Student subscription has been changed to an Premium Individual one, it means your Student subscription has expired and needs a renewal. The Student subscription should be renewed every 12 months for up to 4 years in total. Here is how to do that. 


If you've already paid, you won't be charged again when switching from Premium individual to the Student discount. 

Lastly, you can check our refund policy here


Hope this helps.

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