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Can Spotify take their money please ?

Can Spotify take their money please ?

Plan

Free/Premium

Country

 Sweden

Device

SONY XPERIA XZ1 COMPACT

Operating System

Android Oreo

 

My Question or Issue

When spotify tried to charge my PayPal account i didnt have any money on my account. I do now. So when will Spotify try again  

 

Reply
1 Reply

Welcome to the Community!

 

Thanks for reaching out about this. Spotify will usually attempt to take payment a few time if there isn’t enough balance. 

 

You can check your PayPal.com account to see if there is an authorization charge from Spotify, and to see if a charge from Spotify appears on there. 

 

You can also check to see if your PayPal account is verified. If both hasn’t worked, you can follow some of the steps here: https://support.spotify.com/us/account_payment_help/payment_help/having-problems-using-paypal/

 

Hope that helps! Have an awesome day 🙂

Thanks,

@joinvilleb

Billy-JSpotify Star
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