Can i change my Individual plan to Family plan if i paid with a third party

[azleenaz98]

I recently paid for 12 months to subscribe the Individual plan but now planning to change to the Family plan. The tricky part is I paid through a third party, Touch n Go e-wallet. How to proceed?

[Maxim]

Hey @azleenaz98,

Thanks for reaching out.

It really depends. Does it say that your Premium runs for a year here? 🙂