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Can not find iTunes account to cancel subscription

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Can not find iTunes account to cancel subscription

CladlyAdly
Newbie

So I am not paying for premium but my account is premium and I have access to premium via my mobile account. It’s logged into my Facebook. 

 

I checked and none of my credit cards are paying for this and it says the payment form is iTunes - but it’s not mine. No subscriptions show up on my iTunes account nor my husbands. There are charges that are being paid each month - according to reciepts. Out there some poor bloke is being charged 12.99 a month. I don’t have access to the iTunes IAP that is being used and have no way of figuring it out. How can I cancel this “free” premium that I am currently using without deleting my entire Spotify account?

1 Reply

Re: Can not find iTunes account to cancel subscription

Maxim
Rock Star 24
Rock Star 24

Hey @CladlyAdly,

 

Since your subscription is through iTunes, you'll need to reach out to them for any payment-related things.

 

https://getsupport.apple.com

MaximRock Star 24
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