Can not purchase 3 Months for 99 Cents option

[Drakesfjord]

I never had spotify premium before nor did I use any free trials or so.

I tried to buy it in several browsers but it does not work for me

It is stuck on this screen whenever I try to purchase it

[osornios]

Hey @Drakesfjord

You should try opening a private window (incognito mode), and see if that does it.

Or, since you've already tried with different browsers, try in a different device (computer, tablet, etc.)

Hope it helps. 🙂

[Drakesfjord]

It didnt work

[NickDvalidze]

I have this problem too.. Republic of Georgia isn't a Spotify country and I can't use Georgian credit cards .. So, I tried by PayPal but it don't work too.. So, can someone help us ?

[NickDvalidze]

Sorry I live in Italy 😂

[osornios]

@Drakesfjord

You should fill out the contact form, and someone from Spotify will be happy to help you within 24 hrs. Don't forget to check your spam folder for responses as they may end up there.

If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.

[osornios]

Hey @NickDvalidze

In that case, you need to use an italian card, since your payment card country must match your country in profile, and the country of your IP address.

Or look for stores who carry Spotify giftcards, and you can pay for them with your current card.

Hope it helps. 🙂