Can't Cancel Premium.


Can't Cancel Premium.


So I got the free trial a while back and used paypal as my payment method, and after my free trial I guess I didn't have enough on paypal to renew it so it failed. Well now I can't cancel my premium because it says I'm a free account even though it on my phone I can't listen to any music because it tells me to cancel my subscription but I don't have one so what am I supposed to do? 

1 Reply

Re: Can't Cancel Premium.

Casual Listener

You should try logging in through a computer to see if your premium has been cancelled or not successfully. If the issue is still occurring, add funds to your PayPal and try canceling again.