Can't Subscribe


Can't Subscribe


Hi I'm from South Africa and we just got Spotify. I signed up for premium but then lost my credit card. I received a new card but every time I attempt to put the new details in (when I try to update my info) it doesn't allow me to. I would also like to link my brother's account to my payment details but it won't let me use my credit card details.

Please help.

1 Reply

Rock Star 17
Rock Star 17

Hi @Raz16, thanks for coming to the Spotify Community.

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this guide to payment problems right here”Payment troubleshooting” Please get back to us here if that doesn’t work for you.


Have a nice day!


LukeRock Star 17
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