Can't Update Payment to Paypal

[onecrossing]

I have a few Premium subscriptions, and I have been able to change a couple of them from an expiring card to Paypal, although when I have tried to change another it keeps giving me the "Something went wrong. Try again or get help." error. Changing to Paypal isn't seeming to work on some of my accounts. They are all Premium, all signed up normally and not through any student promotion or anything, and a couple have worked just fine. Any ideas?

[Aimee_T]

Hi @onecrossing, welcome to the Spotify Community!

We'd recommend making sure your PayPal account meets the requirements here. If everything is under control, the best option is to try to change your payment method from an incognito window.

Have a nice day 🙂

[onecrossing]

Thanks for the help! Our PayPal is verified and the country is the same and all that. I tried using an incognito window through Chrome and a private window through Safari as well, and neither of those have worked. I still get the same error message. Is it possible that because I am using the same Paypal for a few accounts, it is getting flagged for some reason? We aren't receiving any messages or anything on our PayPal end...