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Can't access own spotify with premium subscription (HACKED)

Can't access own spotify with premium subscription (HACKED)

Plan

Premium

Country

NL

 

My Question or Issue

I can't login into my account with premium anymore. I know the username because it was logged in to my phone. I don't know the password and password forgot doesn't seem to link to go to my e-mail anymore.  I do pay for premium each month.

 

Today I tried to play spotify but the song kept changing. After a while some playlists were deleted and a couple were added with names like "Are you using spotify?" and "Hi bro". 

 

I can't cancel my subscription in my account nor can I use spotify properly, please help. I can proof that the subscription comes from my bankaccount.

Reply
1 Reply

Hi there @Exclusiva,

thanks for reaching out !

 

If you have lost access to your account completely, please reach out to Spotify support using this contact page.

 

This way they'll be able to have a closer look at your account and help you gain access again.

 

Hope this helps:)

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