Can’t buy premium as after trial i am not eligible for this option. I still want to buy premium

[Juliejules]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Bethany_Dawn]

Hi @Juliejules ! 🙂
I hope you are doing well! I'd be more than happy to assist if you could give a little more detail on the error you're running into. 
Let me know and I'll see what I can do! 🙂

[Juliejules]

Hi, I just get information that I had some trials and cannot use the offer at the same time I’m informed that I can still have Premium. Don’t understand, information appears after giving credit card details. The same day my brother got Spotify Premium with the same card and he got it. I have iPhone, couldn’t get Premium through app, as Apple doesn’t cooperate with Spotify any more. I went directly through Spotify website.