Can't buy premium

[CodyLeeHorton]

I can't renew or buy premium this month I keep getting the error

"

Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method."

I have tried diffrent internet connections and diffrent browers and devices yet nothing works. I have never had this issue before.

[Luke]

Hey @CodyLeeHorton,

Apologies for the late reply, but maybe I can still help 🙂

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at the Spotify Answers board.

Hope this helps!