Can't buy spotify premium with PayPal because I need a Creditcard. Before july it worked.

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Can't buy spotify premium with PayPal because I need a Creditcard. Before july it worked.

lennyrt
Casual Listener

Plan

Premium for students

Country

Belgium

 

 

Hello!

 

Last month my purchase for Spotify premium failed and I didn't know why... because normally it took the money automatically away (direct debit) from my bank account. I noticed that there was a change in my settings with paypal so I changed it, hoping that it would solve my problem. But it didn't. 

 

So I tried to downgrade to spotify free and after that go back to Spotify premium, but now when I want to pay with PayPal it asks me to add a creditcard which I never had/used.

 

Why do i need a creditcard to pay with paypal? Before july I always used paypal to pay for my premium account (using bancontact) without a creditcard and now all of the sudden I need a creditcard?

 

What can I do?

 

Greetings from Belgium

 

3 Replies

Re: Can't buy spotify premium with PayPal because I need a Creditcard. Before july it worked.

Rock Star 14
Rock Star 14

Hey there @lennyrt,

thanks for posting !

 

You can use this help page to have a the payment options in your country and through your account.

 

Just in case, i would try creating a new PayPal account, add the card and try paying for the subscription again.

 

Let me know what you find :)

OneByBooRock Star 14
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Re: Can't buy spotify premium with PayPal because I need a Creditcard. Before july it worked.

lennyrt
Casual Listener

Thank you for replying!

 

Using my PayPal account it still redirects me to the page where I need to add a creditcard (see attachment).

 

I also tried using my dads PayPal account and now all of the sudden it works? I really don't get why it won't work with my account... because previously there wasn't a problem. My bank card is linked and accepted to my PayPal account and there is 25euros in my wallet. What could possibly be wrong?

Spotify Paypal.png

Re: Can't buy spotify premium with PayPal because I need a Creditcard. Before july it worked.

Rock Star 14
Rock Star 14

Hey there @lennyrt,

thanks for the update !

 

Does your father have a bank account or an unlimited funds on his PayPal accounts ?

As Spotify renews the subscription every month it might not accept if there aren't enough funds.

 

 

OneByBooRock Star 14
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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