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Can't cancel subscription.

Can't cancel subscription.

 

Hello whenever i try to cancel my subscription a red box with Hoppsan, något hände. Försök igen. which translates to oops something happend. Try again. i just wan't to cancel my subscription.

 

Country Sweden,windows 10,premium

 

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3 Replies

Hey @the80srock,

 

Have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

 

Have a nice day!

Luke

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I have actually done all of those things and nothing works. i have tried to cancel on 4 diffrent devices (3pc and 1 phone)but it still won't cancel for me. i tried in incognito with the cookies cleared still nothing

Hey again @the80srock,


I’d also recommend checking this Spotify Answer for tips on how to cancel.

Let me know how you get on.

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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