Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I have a Premium plan and I want to change the account from a U.K. account to the US , and update the card details.
My Question or Issue
I tried several times to update the country and it doesn’t save the change from the U.K. to US. I also tried to change the card and then the country and it still doesn’t seem to save it.
I don’t want to lose any of my playlists by having to cancel my subscription.
can someone help please?