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Can't change my Country

Can't change my Country

Hi, 

 

I can't change my Country.

Before I was in Canada and I just moved to Dubai.

Even following all the instruction the only choice I have is Canada.

My subscription is cancelled and there is no way for me to enter a credit card from Dubai since the address does not work.

 

The HELP page on the spotify website is useless since there is most probably a bug with my account and no way to talk with someone...

 

Should I delete this account and create a new one ?

 

 

Reply
1 Reply

Hey @YohanCyr,

Please try clearing your browser's cache and cookies or use an incognito window.

 

In case you get the same results, you can cancel the current subscription, wait until the account goes back to Free, update the country, and then resubscribe.

When your account gets downgraded to Spotify Free, no saved songs etc. will get deleted.

 

Have a nice day!

LK608

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