Can't extend premium using cellular data currency anymore? Please help..

[kx_vin]

Yesterday, an email came to me saying they are not able to charge me because I had insufficient amount of currency (XL AXIATA PULSA), but then I top-up my currency, enough to get premium for another month. However the purchase with cellular data currency is gone now.. can someone help? Thanks.

[SergioDavid]

Hey @kx_vin, welcome to the Community!

You can see all of the payment methods available to you following the steps listed here. If payment through a mobile operator is available to you, follow these steps to sign up.

Hope that helps.